I have been building IT infrastructure since the late 1980s, and what is striking when I look at the arc isn't the variety of technologies — though there is plenty of that — but the consistency of the underlying instinct: find the waste, remove the manual step, make the system run itself.
It started with retail networks at Pier 1 Imports. Then Arthur Andersen, where I helped design server infrastructure and data center implementation for XM Satellite Radio, and architected directory services for the Chevron / Ultramar Diamond Shamrock energy merger. Hitachi Consulting hired me on its founding day. Seven years as Chief Technology Officer at Triencon Services — designing hybrid public-private clouds, deploying pervasive encryption, hardening Active Directory for electric grid control networks under NERC CIP. Citibank, as Senior Vice President of Global Infrastructure for North American Credit Cards Business Operations. Simmons Bank. And now Steeves & Associates, where the work has converged on the strange and lovely intersection of cloud-native endpoint management, DSC v3, and the practice of training language models on the discipline itself.
I live near Alberta Beach, where my home lab mirrors the enterprise patterns I deploy at scale — and where my cat, Chaos, continually stress-tests the exit door sensor automations. The work I am most engaged with right now sits at the intersection of agentic engineering and infrastructure: building tools that let tens of thousands of Intune-managed endpoints configure, secure, and remediate themselves, and training a custom LLM on the corpus of knowledge that makes that possible.